حذف الحساب

Delete your account in the app

Customer app "Laundry Home"

1. Open the "Laundry Home" app and sign in with your mobile number.
2. Go to "My account" (حسابي), then "Delete account" (حذف الحساب).
3. Type the confirmation word and tap "Delete my account permanently".

Driver app "Laundry Home - Driver"

1. Open the "Laundry Home - Driver" app and sign in.
2. Go to "My account" (حسابي), then "Delete account" (حذف الحساب).
3. Enter your password to confirm and tap "Delete my account permanently".

Or request deletion without the app

Message us from the mobile number registered on your account with "Delete my Laundry Home account". We delete it within 7 days and confirm to you.

What is deleted

• Name, mobile number and email
• Address, location and notes
• Sign-in sessions and notification tokens
• WhatsApp messaging consent

What is kept, and for how long

• Invoices, task history and amounts, without your personal data, for the legal tax and accounting record period (up to 6 years).
• If you have an undelivered order or an outstanding balance, we complete the order or settlement first, then delete the account.